Privacy Policy
Effective date: May 23, 2026
Abroad Process values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, contact our team, submit counselling inquiries, enroll in test preparation services, or access our learning systems.
1. Information We Collect
We may collect the following types of information:
- Name, email address, phone number, and other contact details
- Academic background, destination preferences, and counselling-related information you submit
- Test preparation details, class enrollments, and LMS-related activity
- Device, browser, approximate location, IP address, and website usage data
- Messages you send through forms, WhatsApp, email, or other communication channels
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide study abroad counselling
- Deliver test preparation services, mock tests, live classes, and LMS access
- Improve our website, content, support, and user experience
- Send important service updates, application guidance, and relevant educational information
- Maintain security, prevent misuse, and comply with legal obligations
3. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand traffic patterns, measure performance, and improve functionality. These tools may collect technical and behavioral information such as pages visited, session duration, and device details.
4. Sharing of Information
We do not sell your personal information. We may share information only when necessary with trusted service providers, instructors, technology platforms, or application-related partners who help us deliver our services, operate our website, or support communication with you. We may also disclose information if required by law or to protect our legitimate interests.
5. Data Retention
We keep personal information only as long as reasonably necessary for counselling, service delivery, legal compliance, internal reporting, and business operations.
6. Data Security
We take reasonable technical and organizational steps to protect your information. However, no online system can guarantee absolute security, and you use the website and submit information at your own risk.
7. International Access
Our services may involve users in Nepal, the United States, and other countries. By using our services, you understand that your information may be processed in jurisdictions where our team or service providers operate.
8. Your Choices
You may contact us to request correction or deletion of personal information we hold, subject to legal, operational, or recordkeeping requirements. You may also opt out of non-essential communications at any time.
9. Third-Party Links and Services
Our website may contain links to third-party websites, exam tools, universities, payment providers, or messaging platforms. We are not responsible for the privacy practices or content of third-party services.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact Abroad Process through the contact information listed on our website.